SWBN0314125-0000
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2024-07-25T00:00:00
IN ADDITION TO APPLYING ON OLAS, TO COMPLETE THE APPLICATION PROCESS PLEASE VISIT OUR WEBSITE AT :https://www.swboces.org/JoinOurTeamPRIMARY PERFORMANCE RESPONSIBILITIES:Manages and oversees the resolution of complex incidents and problems that are logged in Enterprise Service Desk software and provides guidance to subordinate staff on appropriate action to be take.Performs root cause analysis and provides oversight and assistance as necessary on issues related to network operating systems, network storage and hypervisors involving specialized hardware and software.Performs advanced troubleshooting and technical support for cloud-based application solutions and e-mail systems.Responsible for network design and development strategies for servers, network storage, hypervisors and end user devices. Researches new networking technologies to determine their utility in enhancing performance for school districts. Consults and collaborates with Project Managers and other higher level technical staff to plan, initiate and execute complex and high priority projects.Oversees and advises on the creation of client images and software packages.Oversees and performs the setup, installation, repair, maintenance and retirement of network equipment that may weigh as much as 50 pounds.Audits and assesses existing district network systems, storage and hypervisors and makes recommendations for improvement and enhancement.Oversees the creation and maintenance of network documentation through the use of industry standard productivity suites.Oversees the work of outside contractors and vendor-supplied personnel in the installation, maintenance and repair or server software and hardware.Selects tools and applications that operate on the “enterprise” level, affecting consortium-wide operations. Oversees lifecycle management of relevant systems including inventory, asset identification, documentation and retirement. Informs supervisor and subordinate team members of operational issues and their completion status as well as any required changes according to the department change management process. CIVIL SERVICE QUALIFICATIONS:MINIMUM ACCEPTABLE TRAINING AND EXPERIENCE: A high school or equivalency diploma and either: (a) a Bachelor’s Degree* in Information Technology or a closely related field and three (3) years of experience where the primary function of the position was server administration, including the installation, operation, maintenance and problem diagnosis of servers and associated equipment, or (b) eight (8) years of experience as described in (a).SUBSTITUTION #1: Satisfactory completion of 30 college credits* may be substituted on a year for year basis for up to four (4) years of the required experience.SUBSTITUTION #2: Certification on the current Windows Server Operating System (or version immediately preceding) from a Microsoft Authorized Training Center, or certification on LINUX, may be substituted for six (6) months of the required experience. SYSTEMS ENGINEER III (BOCES #2)Priority given to candidates who are currently on a Civil Service List for this title.Candidates must have either taken or be eligible to take the civil service exam for this title and be reachable by the rule of three on the list.IN ADDITION TO APPLYING ON OLAS, TO COMPLETE THE APPLICATION PROCESS PLEASE VISIT OUR WEBSITE AT :https://www.swboces.org/JoinOurTeam
Technology
Southern Westchester BOCES
Lower Hudson Valley
Annual wage
Range