RKBN0306821-0000
2024-05-08T00:00:00
2024-05-07T00:00:00
Receptionist-TypistWork Year: 12 months per yearMinimum Qualifications must be met as per the Rockland County Department of Personnel job specifications for this position.Minimum Qualifications: Graduation from high school or possession of an equivalency diploma and two years of work experience, one (1) year of which must have involved public contact as a substantial (more than one-third) portion of the work as defined in the Notes below:NOTES:Public contact experience shall be defined as direct contact (i.e., in-person or telephone interactions) with clients, customers or members of the public that involves persuasion, negotiation, counseling, gathering disseminating, or clarifying information, and inspection activities that include contact with individuals, or similar activities. The nature of the contact is such that it requires judgment and independent thinking on the part of the individual in dealing with or responding to another person.Office clerical work or work involving substantial public contact may be substituted for education on a year-for-year basis.One (1) year as a Receptionist or related position may be deemed fully qualifying.Good knowledge of correct English usage; good knowledge of standard telephone courtesy; good knowledge of procedures for handling public inquiries and complaints, in person and on the telephone; working knowledge of office terminology, practices and equipment; ability to deal effectively with the public; ability to type at a rate of forty (40) words per minute*; ability to learn and understand office procedures, practices, and policies and to respond to inquires regarding same; ability to direct callers to the appropriate personnel*.*To be demonstrated during the probationary period.
Clerical/Support Staff
Rockland BOCES
Lower Hudson Valley
Contract