SWBN0309810-0000
null
2024-06-14T00:00:00
IN ADDITION TO APPLYING ON OLAS, TO COMPLETE THE APPLICATION PROCESS PLEASE VISIT OUR WEBSITE AT :https://www.swboces.org/JoinOurTeamPRIMARY PERFORMANCE RESPONSIBILITIES:Interfaces with District Superintendents and business officials in order to ensure satisfaction with all RIC services whether administrative or instructional/educational (technology) in nature.Provides a clear method of communication with the RIC through a single point of contact.Ensures that services are delivered in a cost-effective manner by coordinating the efforts of all RIC personnel servicing the district and eliminating any unnecessary overlapping of services.Monitors the delivery of services within a school district to ensure that quality standards are met.Ensures that the necessary training and support is provided for users by identifying those resources (personnel from various divisions of RIC) required to provide such support.Develops a method for billing (pricing) of the services to be provided.Interfaces with technology group to assist in the development of new applications to meet user’s current needs and to anticipate future needs;Interfaces with the technology group in order to assist in the development of new applications in order to meet users' current needs and to anticipate users' future needs; Develops proposals for new business opportunities.Functions as key person for districts implementing new products/services and makes refinements to those products/services over time so that they may be used in multiple districts.Functions as primary person for marketing/sales efforts in the districts for the purpose of attracting new users and selling additional services to current users. Functions as a resource for informal planning and guidance and the sharing of pertinent information.Develops sales literature and merchandising techniques for each product and/or service.Prepares monthly status reports summarizing activities within user districts involving all RIC services/programs. Participates in all high-level strategy meetings. CIVIL SERVICE QUALIFICATIONS:Graduation from high school or possession of a high school equivalency diploma and eight (8) years of work experience in which the primary function was either customer account management, project management† or systems management† in the field of information technology.†DEFINITIONS: Project management is defined as having responsibility for the enforcement of a project’s goal. Systems management is defined as including the following responsibilities: interviews district (client), develops proposals, develops implementation schedule, implements pilot test of system, develops user training, ensures that system becomes fully operational.SUBSTITUTION: Satisfactory completion of 30 college credits* may be substituted on a year for year basis for up to four (4) years of the above referenced work experience.Priority given to candidates who are currently on a Civil Service List for this title.Candidates must have taken or be eligible to take the civil service exam for this title.IN ADDITION TO APPLYING ON OLAS, TO COMPLETE THE APPLICATION PROCESS PLEASE VISIT OUR WEBSITE AT :https://www.swboces.org/JoinOurTeam
Technology
Southern Westchester BOCES
Lower Hudson Valley
Annual wage
Range