SWBN0308355-0000
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2024-05-30T00:00:00
IN ADDITION TO APPLYING ON OLAS, TO COMPLETE THE APPLICATION PROCESS PLEASE VISIT OUR WEBSITE AT :https://www.swboces.org/JoinOurTeamPRIMARY PERFORMANCE RESPONSIBILITIES:Provides on-site diagnosis and repair of networked and non-networked microcomputers, desktops, laptops, smartboard, tablets, printers, scanners, and other peripherals.Advises lower-level technicians on configuration and installation procedures for new equipment. Supervises and participates in the configuration and installation of microcomputers and related equipment. Distinguishes between hardware and software problems. Determines warranty status and orders and returns warranty and non-warranty parts based on vendor repair procedures.Diagnoses, isolates and exchanges faulty components on system units, printers, monitors, keyboards and other peripherals. Prepares and installs various disk drives. Performs very limited customer training on the use of the equipment.Completes job tickets including price information and lists of materials used and services provided. Ascertains from customers whether or not the problem has been corrected by the service call. Commutes to school districts to pick up and deliver equipment and parts.Follows proper use, operation, maintenance, and safety requirements of company assigned vehicles. Assist District staff with retirement and inventory of BOCES computer devices. CIVIL SERVICE QUALIFICATIONS:MINIMUM ACCEPTABLE TRAINING AND EXPERIENCE: Graduation from high school or possession of a high school equivalency diploma and five (5) years of information technology work experience which must have included the maintenance and repair of computer hardware.SUBSTITUTION: An Associate’s Degree* in Information Technology, Computer Science, Computer and Electronics Technology or a closely related field will substitute for three (3) years of the above stated experience.Candidates must be eligible to take the civil service exam for this title and be reachable by the rule of three on the list.IN ADDITION TO APPLYING ON OLAS, TO COMPLETE THE APPLICATION PROCESS PLEASE VISIT OUR WEBSITE AT :https://www.swboces.org/JoinOurTeam
Technology
Southern Westchester BOCES
Lower Hudson Valley
Annual wage
Range