ULBN0300028-0000
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2024-02-23T00:00:00
Network Systems Specialist I: The Mid-Hudson Regional Information Center (MHRIC) is seeking an individual to support the operations of various internal IT infrastructures as well as our regional customers as a Network Systems Specialist I. The MHRIC serves 47 districts and 4 BOCES in a 4 county region. The candidate must be a team player; have problem solving and diagnostic skills; and the ability to provide clear written and verbal communication. Additionally, you must have the ability to relate highly technical information in a clear and easily understood manner to non-technical personnel. You will work with internal and external clients to provide technical and follow-up support related to key business applications. Hands-on experience with Windows desktops. Strong knowledge of TCP/IP and networking concepts. Technical experience in a computer center environment required. Knowledge of desktop O/S required. Bachelor’s degree which included or was supplemented by fifteen (15) credit hours in Information Systems or closely related field preferred. You'll work with extremely passionate, driven and experienced technical professionals. Liberal benefits package including NYS Retirement System. For more information about the MHRIC, please visit mhric.org.All Civil Service laws, rules and regulations apply. Civil Service Classification: Competitive. Merit and fitness competitive examination applies.Salary commensurate with experience and training. Salary range: $49,259 - $53,844 GENERAL RESPONSIBILITIES:This position involves the responsibility for coordinating and supporting the operations of various internal internet infrastructures as well as regional internet systems services supported by the Mid-Hudson Regional Information Center (MHRIC) to component school districts. An incumbent is responsible for monitoring the daily operations of the network systems and providing subsequent on-going maintenance and support of such networks. This position normally resides in the Operations and Programming Department within MHRIC. This position differs from the Network Systems Specialist II by virtue of a lesser level of responsibility and less complex assignments. The work is normally performed under the general supervision of the Operations and Programming Manager with leeway allowed for exercising independent judgement in carrying out the details of the work. Supervision is not a function of this class. Does related work as required.WORK SCHEDULE:This is a full time, 12-month UBUE position.Monday-Friday, 8:00am-4:00pmSPECIFIC DUTIES:The typical work activities listed below, while providing representative examples of the variety of work assignments in the title, do not describe any individual position. Incumbents in this title may perform some or all of the following, as well as other related activities not described.Supports, maintains, and ensures constant Internet connectivity in MHRIC labs and at component school district locations;Monitors and maintains e-mail systems supported by MHRIC;Supports and maintains Local Area Network (LAN) software applications on MHRIC staff computers;Monitors, supports and maintains anti-virus products for MHRIC staff and servers;Assists in monitoring, supporting and maintaining current operating systems in use at school district and RIC production servers;Assists with the planning, installation and maintenance of all data communications equipment, terminals, modems, printers, cables, and telephone lines for MHRIC servers and clients;Maintains back-up system for production servers;Imports and migrates data to networked workstations in computer lab environment;Provides first-level technical diagnosis and trouble shooting when referred by the Help Desk personnel;May coordinate district purchases of preventive maintenance and/or corrective programs (such as anti-virus software packages) with vendors;Maintains security on all web-based products and databases in the component school districts;Performs software upgrades and patches on networked PC’s, either in the lab using PC Anywhere (or similar) software or on-site in the district;Provides systematic in-depth technical analysis to identify, isolate and follow-up with problems with networked PC and software functionality;Meet directly with vendors and make recommendations to districts regarding new equipment;Assists in monitoring specific applications to ensure appropriate turnaround time for users;Keeps supervisor informed of repeated problems, resolutions and recommended course of action, including enhancements to software applications;May receive periodic training and serve as an integral part of the Disaster Recovery Team;May train administrative and clerical staff on basic office applications software such as Excel, Word Perfect, Lotus, Power Point, etc.MINIMUM QUALIFICATIONS:Either:A. Graduation from a New York State registered or regionally accredited college or university with a Bachelor’s Degree, which included or was supplemented by fifteen (15) credit hours* in Computer Science, Data Processing, Information Systems, Information Technology, Management Information Systems, Business or closely related field and one (1) year (full-time paid, or its’ part-time equivalent) technical experience in a computer center environment; ORB. Graduation from a New York State registered or regionally accredited college or university with an Associate’s Degree, which included or was supplemented by fifteen (15) credit hours* in Computer Science, Data Processing, Information Systems, Information Technology, Management Information Systems, Business or closely related field and three (3) years (full-time paid, or its’ part-time equivalent) technical experience in a computer center environment, ORC. Graduation from high school, or possession of a high school equivalency diploma and five (5) years of technical experience in a computer center environment; OR D. An equivalent combination of training and experience as indicated above. *Coursework in the use of specific programs such as WORD, EXCEL, or ACCESS and data entry is not acceptable. Special Requirement: Possession of a valid New York State driver’s license appropriate to the vehicles operated or otherwise demonstrate their ability to meet the transportation needs of the job. Special Requirement for appointment in School Districts including BOCES: In accordance with the Safe Schools Against Violence in Education (SAVE) legislation and by the Regulations of the Commissioner of Education, candidates for employment in school districts must obtain clearance for appointment from the State Education Department based upon fingerprinting and a criminal history background check.AGENCY OVERVIEWOur Mission:At Ulster BOCES, our mission is to provide high quality shared educational, administrative, and technical services that will enable component school districts to develop the capacity of their students and adults to achieve higher standards of performance. With an emphasis on economic efficiencies, Ulster BOCES is committed to offering educational programs that enable all students to prepare for employment and/or post-secondary education.The Ulster County Board of Cooperative Education Services is an educational agency serving eight component school districts. They are: Ellenville Central School District • Highland Central School District • Kingston City Schools Consolidated • New Paltz Central School District • Onteora Central School District • Rondout Valley Central School District • Saugerties Central School District • Wallkill Central School District BENEFITSGenerous health insurance, dental and vision benefits. Paid time off. New York state retirement system membership and 403(b) tax-sheltered annuities plan. Flexible spending plan, disability benefits, employee assistance program and tuition reimbursement. Equal Opportunity EmployerUlster County Board of Cooperative Education Services Non-Discrimination StatementThe Board of Cooperative Educational Services, Sole Supervisory District of Ulster County (“BOCES”), does not discriminate on the basis of an individual’s actual or perceived race, color, creed, religion, religious practice, national origin, ethnic group, sex (including sexual harassment and sexual violence), gender identity, sexual orientation (“sexual orientation” means heterosexuality, homosexuality, bisexuality, or asexuality), political affiliation, age, marital status, military status, veteran status, disability, weight, domestic violence victim status, arrest or conviction record, genetic predisposition or carrier status or any other legally protected status in regard to employment opportunities or educational/vocational programs or activities which it operates. All inquiries regarding BOCES Non-Discrimination policies and/or complaints regarding violation(s) of these policies should be directed to Amanda Stokes, Assistant Superintendent for Administration in one of the following manners:By E-Mail: complianceofficer@ulsterboces.orgBy Mail: 175 Route North, New Paltz, New York, 12561By Telephone: (845) 255-1400Inquiries concerning the application of Title IX and its implementing regulation and/or complaints regarding violation(s) of these provisions can be referred to the Department of Education, Office of Civil Rights, 32 Old Slip, 26th Floor, New York, NY 10005-2500, Telephone: (646) 428-3900, FAX: (646) 428-3843; TDD: (800) 877-8339; E-Mail: OCR.NewYork@ed.gov.
Technology
Ulster BOCES
Mid-Hudson Valley
Annual wage
Range