RCCN0316812-0000
2024-08-21T00:00:00
2024-08-21T00:00:00
Responsibilities:Analyzes and takes corrective action to resolve network problems involving computers and data communications hardware and software using appropriate analyzing tools; Troubleshoots software and hardware problems related to Internet applications;Supports all LAN/WAN hardware, Microsoft and Internet software provided to our internal and external customers;Installs, configures and maintains network file servers;Performs primary network system administration on network servers as needed;Maintains firewall administration, Internet security, Web application issues and route and wide area network configurations;Administers personal computer networks involving installation, maintenance and repair;Tests new computer hardware and software;Documents network topologies and maintains related proceduresUses established tracking system to log requests; monitors progress, tracks problem resolution, identifies patterns of failure, researches bug fixes and implements solutions; communicates with manager regarding unresolved problems;Informs management of any adverse condition;Maintains up-to-date knowledge of new trends and technology for computer hardware, software and networking;Assists in developing direction and growth of information technology.FULL PERFORMANCE KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS: Ability to identify, analyze and troubleshoot a wide range of complex technical computer and network-related problems effectively; listen and communicate information to a wide variety of users and vendors at all levels of skill; deliver customer support both in-person and over the phone in a professional manner; learn and apply new technical knowledge quickly; work independently and as a member of a team; and maintain cooperative work relationships. Knowledge of capabilities and limitations of various computer systems, including local area networks and wide area networks; the principals of information systems design, especially related to multi-protocol, multi-platform client/server environments; principles and practices of networking technologies; thorough understanding of LAN/WAN protocols; theory and practice of LAN/WAN administration; mastery of desktop operating systems and various software applications. Excellent communication both written and oral, organizational skills, and customer service skills.Job QualificationsGraduation from a regionally accredited or New York State registered college or university with a bachelor’s degree in computer science, micro-computer technology, computer information systems, information technology or related field; orGraduation from a regionally accredited or New York State registered two year college with an Associate’s Degree in computer science, micro-computer technology, computer information systems, information technology or related field and two (2) years of experience in computer operations, technical support or systems development, including installation and maintenance of computer software and hardware; orGraduation from high school or possession of a high school equivalency diploma and four (4) years of above listed experience; orAn equivalent combination of training and experience as defined by the limits of “a”, “b”, and “c” above.
Technology
Red Creek CSD
Western Central
Annual wage
Fixed